Your business is dynamic. Shouldn't your CRM system be too?
With cross-sell recommendations sales reps can predict which products and services a customer will need during the sales cycle
Intelligent Customer Service
Knowledge articles empower service agents with answers to questions to effectively resolve customer cases & solve problems on the spot.
Machine learning capabilities & ability to process significant streams of data to detect social posts that are most likely to be customer service cases or new leads.
Delve functionality to surface trending content that is most relevant to what a person is working on.
Microsoft Dynamics CRM
Microsoft Dynamics CRM is on a roll! MS Dynamics CRM is a hybrid business solution that can increase sales and marketing efficiency. Think of it as a powerful set of tools, apps, and platforms that in combination drive optimization of business intelligence, social insights, campaign management, and many other key customer relationship matters.
Gartner Magic Quadrant for Sales Force Automation
Gartner Magic Quadrant for the CRM Customer Engagement Center
Gartner Magic Quadrant for Integrated Marketing Management
A Leader in the Forrester CRM Waves for both enterprise and mid-market CRM solutions.