Your business is dynamic. Shouldn't your CRM system be too?

Intelligent Selling

With cross-sell recommendations sales reps can predict which products and services a customer will need during the sales cycle

Intelligent Customer Service

Knowledge articles empower service agents with answers to questions to effectively resolve customer cases & solve problems on the spot.

Intelligent Social

Machine learning capabilities & ability to process significant streams of data to detect social posts that are most likely to be customer service cases or new leads.

Intelligent Collaboration

Delve functionality to surface trending content that is most relevant to what a person is working on.

Microsoft Dynamics CRM

Microsoft Dynamics CRM is on a roll! MS Dynamics CRM is a hybrid business solution that can increase sales and marketing efficiency. Think of it as a powerful set of tools, apps, and platforms that in combination drive optimization of business intelligence, social insights, campaign management, and many other key customer relationship matters.

Leaders’ Quadrant

Gartner Magic Quadrant for Sales Force Automation

Leaders’ Quadrant

Gartner Magic Quadrant for the CRM Customer Engagement Center

Challengers’ Quadrant

Gartner Magic Quadrant for Integrated Marketing Management

A Leader

A Leader in the Forrester CRM Waves for both enterprise and mid-market CRM solutions.

Core Features

XRM: CRM as a Platform

Dynamics xRM is not a product but a platform that empowers us to build limitless business solutions efficiently!

Implementing a CRM system has never been so fun.